Privacy Policy

1. Information We Collect

When you use our application to manage WhatsApp Business messaging, we process the following categories of data:

• Meta Account Info: Name, email address, Business Manager ID, and WhatsApp Business Account (WABA) IDs.
• Messaging Data: Message body, phone numbers, media attachments, and message delivery statuses processed via Meta Webhooks.
• Technical Data: IP address, browser type, system logs, and Webhook payload metadata.

2. How We Use Your Information

We process your information solely to deliver CRM and automated messaging services, specifically to:

• Deliver real-time customer conversations through the WhatsApp Business API.
• Provide analytics on message throughput, queue status, and agent performance.
• Maintain Webhook logs and API stability for debugging and security auditing.

3. Data Protection & Retention

We enforce strict security practices, including TLS encryption in transit and AES-256 encryption at rest for Meta API access tokens. We do not sell or lease your personal or customer data to third parties.

4. Contact Us

If you have questions regarding this Privacy Policy, please contact us at: